TELKOM..LACK OF BUSINESS SENSE

I moved from an area with copper wires only to an area with optic fibre. I had endless issues with service while on copper only. I requested the move and upgrade to the 10meg uncapped with DSTV Explorer.<br> I was informed by the call center they will first do the move then do the upgrade. Once the move was completed I inquired about the upgrade and was told the special expired on the 30th of June.<br> I made numerous calls trying to speak to someone other than a call center member that only has a response of sorry I am now too late for the special. I was told my case will be escalated but to no avail.<br> As usual Telkom shows how important client service is to them (sic)<br>