TELKOM LACK ADMIN AND COMMUNICATiON

<p>I have proof that I went into the store and cancelled my Telkom Services months ago!</p> <p>The admin remains pathetic. 2 months later and numerous emails saying someone will call me after 21 days and still I get charged for lines I CANCELLED and don't use.</p> <p>I refuse to pay it if I cancelled it.</p> <p>This is a violation of section 11 of the Consumer Protection Act; when you refuse to refund me or cancel the added-on agreement - due to your lack of service and admin.</p> <p>This is unacceptable. I have proof of calls made and emails sent - I even went in to a store where the lady faxed my form - gave me proof of delivery and guaranteed promise that my services will be cancelled - and I still get billed!</p> <p> </p> <p>I specifically articulated to the untrained staff that I wanted to cancel my service - business line - they assured me all I have to do is fill out a form and attached my ID and email it to them - the STORE in Canal Walk even said they will fax it for me to show me that it has delivered and that my service will be cancelled in 21 days - did it happen! NO!!!!!!!</p> <p> </p>