Telkom Kelvin Exchange Upgrade
Hello<br> <br> I had issues with my ADSL yesterday with which I was helped by a very efficient service agent.<br> While I was on the phone to him he mentioned that the Kelvin Exchange which is the one I connect to is being upgraded from 31st Oct to 2nd November.<br> <br> Is this correct? Why have I not been notified by Telkom that this is happening? If I had not had an issue I would have been totally in the dark.<br> <br> I still don't know if I'll be routed elsewhere or if there will be no connectivity.<br> <br> Thanks<br> Nicki<br> <br>
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Telkom's replyOfficial
29 Oct 2015, 13:23Hello nickik,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162250.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162250.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply29 Oct 2015, 13:23
Official
Hello nickik,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162250.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162250.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media