Telkom keeps taking my money after contract cancellation
<p>I have contacted Telkom to cancel my month to month mobile data ****le service at the end of January 2017.</p> <p>I went to the store and got a cancellation form and sent it in with my ID and got a confirmation reply of acknowledgement that my cancellation will be processed. </p> <p>At the end of Feb the account went down again. Which I assumed would happen since I only cancelled the contract at the end of Jan.</p> <p>But when the account went down again and of March I went back to the store and talked to people at head office. Now at the end of April my account went down dubble and still I have no reply from Telkom to cancel my contract with them. This is totally unacceptable and totally unprofessional. </p> <p>Everytime I speak to someone from Telkom they just say they will log it and someone will call me to confirm the cancellation. Which I have been waiting for for 4months now.</p>