1 reviews | Active since May 2016

16 Nov 2016, 15:25

TELKOM KEEPS *****ING FROM ME

<p>I am not sure how a company of this size stays in operation and yet cannot provide an effective client service. I have been trying now for over six months to cancel my services with no response. This is the third Hello Peter review I am writting and still no resolution to the problem.</p> <p> </p> <p>I keep receiving bills on services I have cancelled six months ago. When I go to my Telkom branch they say that they cannot assist me and everything is done online. However nothing is happening whenever I call in to 10210 I get transferred from one person to another with nobody willing or able to assist. I have even been contacted by Telkom (Cape Town) with promises that my accounts will be closed and refunded and still nothing has happened.</p>

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Replies (1)
's update21 Nov 2016, 09:37
Reviewer Update

Hi Keagen,

All documents have been sent through for interaction ref A ********** 22. Please advise as to when this will be resolved.