Telkom keeps on overcharging!

<p>After reading some of the reviews about Telkom, it seems lile they are doing thisto a lot of people.</p> <p> </p> <p>For the past 3months, Telkom have been desucting R1500+ on my account that is only supposed to coset R1197-00. . . For "Voice". . . </p> <p> </p> <p>They keep on charging me for voice after I have explicitly asked them to cut my phone off for calls when my 100minutes are up.</p> <p> </p> <p>This was done for December 2015 to July 2016, but after that they just started charging. When I asked them about this, they said that I phoned and changed my l8mit. . . This is not true. . . Telkom is *****ing my money and I will not allow it any further.</p> <p> </p> <p>I have also noticed that the customer service consultants have no idea what is going on and staff in store get rude whan confronted about problems. </p> <p> </p> <p>I have lodged my complaint with the National Consumers Commision of South Africa as well, so Telkom, I sincerely hope that you stop with this **************** and keep to your part of the contract. You expect all your customers to do the same. </p> <p> </p> <p>Please let me know what you plan on doing to correct this error from your side. </p> <p> </p> <p>Kind Regards.</p> <p> </p> <p>Bernardette</p> <p> </p>