1 reviews | Active since Jul 2015
Telkom keeps on billing me after cancelation!!
On 15 Jul 2015 I cancelled my Fastest data bundle (data ONLY).<br> <br> Telkom then cancelled my voice line as well. This was a mistake from Telkom and caused me allot of problems!<br> <br> After 100's of calls and emails, I turned to Hello Peter.<br> My Voice line was then fixed, but the main inquiry (To cancel my data bundle) was still not done.<br> <br> I received a bill on the 22nd of July with the fastest data bundle still on it.<br> <br> To my utmost disappointment, my bill this month (22 Aug 2015) still included the data bundle!!<br> I WILL NOT pay this!!! I cancelled it!<br> <br> It's ridiculous that after 2 months' bills the data bundle is still on by bill!? How is this possible????<br> <br> Please please please remove this from my bill.<br> <br> PS. I will appreciate it if this time around, my voice line will be left untouched.
We apologize for the inconvenience caused by the delay to resolve your query.
Our Fixed Line Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM126092.
Regards
William
Telkom Social Media Team
We apologize for the inconvenience caused by the delay to resolve your query.
Our Fixed Line Department is still attending to your query & feedback will follow soon.
Your social media reference number is SM126092.
Regards
William
Telkom Social Media Team
