Telkom keeps neighborhoods and businesses without internet

I am furious at the fact that my landline, and landlines for the two blocks in my neighborhood have been down for over 2 weeks. Floods in KZN on April 29 caused damage, yet I have witnessed no attempts to repair the lines and restore connectivity. I live in Montclair, Durban South and I use my internet and landline for business. They have restored connectivity to surrounding neighborhoods but have left my block and another block completely in the dark. This includes 2 service stations which are without telephony. I have called numerous times only to be told they are working on it, and that I should buy a device which uses cellular, which means I would now need to pay for this and data, on top of already paying for my landline which is out of service. This is completely unacceptable. People in my neighborhood are furious and are moving to wireless internet and avoiding Telkom completely. I will be doing the same should Telkom not sort this situation out promptly. I need internet for my work and they are depriving me of an income. I'm tired of excuses, sort this matter out.