Telkom keeps moving appointment

I requested my Telephone line to be moved on the 29th of February. For some reason Telkom keeps on moving my date every day for the last week to an earlier date. I appreciate you wanting to help me earlier but I only move at the end of the month. You CAN'T move the line earlier. There will be no one to open the door at the new address. Please stop moving my requested date and change it back to the 29th. I'm getting frustrated having to change the date back myself.