Telkom keeps billing after cancellation of account

I gave Telkom written notice informing them that I wished to transfer my ADSL line and ISP service to Axxess on the 25th June 2015.<br> <br> Due to technical difficulties and internal problems within Telkom, this process took 11 weeks!<br> <br> Needless to say, it was an incredibly frustrating experience for me trying to get Telkom to migrate the line, and for the time period 25th June to 14th September there was little to no service delivery from Telkom and it was all in all a terrible experience.<br> <br> During this period debits were made to my bank account in excess of R560, and despite issuing written complaints to relevant Telkom staff, they continue to invoice me.<br> <br> Telkom customer service is a joke. There is no single port of call and each time I have to speak to someone new and explain my case from the beginning. <br> <br> I demand my money back, and strongly encourage anyone considering using Telkom to look elsewhere!