Telkom: keeping you disconnected

So, after having my landline down for more than 3 weeks last month (see previous Hello Peter post), my ADSL speed dropped to a trickle (10 minutes to load a page). Reported fault on 17/08 (using 3G because speed too slow). Nothing done for 2 days. On 19/08, a gentleman from Telkom phones me to clarify the problem. "Ah," he says insightfully, "I'll see why they haven't done anything yet." Needless to say "they" have still not "done anything yet". Perhaps if we can aim to have my line working properly for just one week a month. I'll still go out of business, but at least I can use that time to write these helpful Hello Peter posts.