Telkom keeping me in the dark

Hi Guys,<br> <br> I have app**** for a telkom contract at telkom mobile the 25th of February 2016 of last month. I have been approved for the contract and the debit order to start the contract has been subtracted from my bank account. I was told that the delivery will take up to 5 till 7 working days. On March on Monday the 29th if feb they contact me and tell me the product is out of stock and will contact me on the 2nd and or 3rd of March.It is now the 7th and No one has contacted me since. I have been waiting for a while now for a product I have paid for and I have no product nor service. Im trying to phone the sales and no one answers they put me in a queue for at least 30mins at a time and the someone answers and stops my call and it happens indefinitely. I have tried online support and all they do is say they will escalate it and no one phones me back. This is frustrating beyond believe and I either want my product and service or my money back!!!