sN
sandra N

1 reviews | Active since Apr 2014

15 Apr 2023, 11:35

Telkom keeping clients hostage

It's so disappointing when you get excited about buying a new device doing the effort of going through the deals and finding the device and deal that best suits your specs and budget.

Non of the telkom stores answer their phones so you can't find out if the store have stock, then when you get there they don't have stock of what you want, but they always have stock of the more expensive phones. So naturally the prices balloon out of your budget and you feel bul**** into buying a phone that you didn't want.

This is not the first time and when you question them staff lose interest in helping you.

I don't understand how management doesn't stock their stores correctly so that clients can have the phones they want.

I write this disappointed in the retail service and choice of phone that I can choose in the budget that I can afford.

I hope this will be review and top management will do something out this, as yet again following the countries attitude it's the client that is at the mercy of stores and kept hostage to their desires.

I find this appalling and disgusting and will not renew my contract when it expires

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