1 reviews | Active since May 2017
Telkom keep milking
<p>About 2 years ago I was very exited to move over to fibre. I gave intruction to cancel my voice and dsl line, but once the sale was through Telkom "forgot" to do this- they just keep billing and milking away. Everytime I try to address this the consultant look into the account; they can see the problem but then I get the runaround and just get passed on to someone else without it being solved. I now had enough.</p>
Thank you Launa for your reply.
However, sadly since (9 days on) there was no response from Telkom. Well that is not entirely true. I received communications from some 3rd party stating how they will make my credit record bad if I don't immediatly pay or make arrangements. Well congrats, yesterday I closed my account with you. I'm still waiting for the account information requested on 10/03/2017 & 18/03/2017 via email to your 10210 email (as insturcted by your call centre on 10/03/2017). But what would you care about consumer rights?
The only thing left for me is to tell every-one and the world how bad Telkom really is. And that I will continue to do.
Thank you Launa for your reply.
However, sadly since (9 days on) there was no response from Telkom. Well that is not entirely true. I received communications from some 3rd party stating how they will make my credit record bad if I don't immediatly pay or make arrangements. Well congrats, yesterday I closed my account with you. I'm still waiting for the account information requested on 10/03/2017 & 18/03/2017 via email to your 10210 email (as insturcted by your call centre on 10/03/2017). But what would you care about consumer rights?
The only thing left for me is to tell every-one and the world how bad Telkom really is. And that I will continue to do.