SR
Sthembiso R

1 reviews | Active since Mar 2018

11 Feb 2022, 15:28

Telkom *** services

Reported to telkom on the 8th of February that our internet line is down, we were told a technician will be sent through on Wednesday to check what was the problem with the router since they couldn't pick up the problem..

Wednesday came no one arrived, we then called Telkom again around 3 as this was now becoming stressful since both my husband and I work from home and the kids also need it for their homeworks, they told us our matter has been escalated and a technician has been assigned to come through..

It's now Friday I call telkom spoke to a lady called Phumeza and she can't give me any help what's so ever besides telling me same story of escalation, it's 4days we are frustrated as we were not able to work for the past 4days, Telkom has sabotaged us and taken our bread for the month right from our mouths!!!!

I'm totally disgusted by how uncosiderate Telkom has been to us, first chance we get we out of TELKOM

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