Telkom *** customer care service

Telkom is a *** network...in October 2021 I app**** online for the 40GB Day and 40GB Night sim only contract..I was called back and approved.. fast forward 04 Nov 2021 I received the sim card...then it happened again on the 12 Nov 2021 I received another sim card...I called them explaining the problem of receiving 2 sim cards though I app**** for 1...I was advised to use 1 sim( the one I received first) which I did and still doing so...and they told me they will cancel/deactivate the 2nd sim I received...fast forward today the 04 Dec 2021 I receive a bill that shows that on the 15th Dec 2021 i will be billed twice(for 2 sim contract because on the statement it shows 2 different numbers) I tried to call them from 07h00 up until now 09h57 I'm being sent from pillar to post I can't find help...each call I'm being given a different number and different options to choose but I'm not getting through and I'm not receiving help...I'm so angry and frustrated because even the amount that was agreed upon its not the same amount I'm going to be billed on top of 2 billings...