Telkom Just Not Reachable

<p>I am currently looking to move my ADSL (and data) provider from Telkom to another provider.</p> <p> </p> <p>I sent the cancellation request email (as instructed by the service agent).</p> <p> </p> <p>The automated reply said I would be contacted by Telkom within the next 21 days.</p> <p> </p> <p>When the call eventually came, I missed it (because I don't answer all calls from strange numbers).</p> <p> </p> <p>A message was left saying it was Telkom and I will have to do this process again.</p> <p> </p> <p>So I tried calling the number (many times), no answer. I spoke to service agents, who said they cannot give me information around cancellations, I need to send an email to the cancellations address (again) which I did, still no status update, no nothing.</p> <p> </p> <p>I have now sent all of the forms again, but still nothing, no comfirmation of receipt, no nothing.</p> <p> </p> <p>This is so incrediably frustrating, and to be honest, I expect better communication in this day and age.</p> <p> </p>