Telkom just not interested in solving my problem, but interested in billing me

<p>This is my second review on Telkom. The problem is with my Wifi router. I complained two weeks ago on Hellopeter and just received responses from Telkom that the technical department is dealing with my complaint. They did not even have the decency to call me. Since the second email I had no feedback or update and the problem persists. I still have to reset the router every single time. I am cancelling my debit order and refuse to pay for a service I am not receiving, yet the Telkom invoice is never late. I am paying a fortune for nothing. This stops here Telkom is no longer getting my money for nothing. </p>