Telkom just ignores its customers!!!

I have requested a port of my number from Cell C to Telkom on the 21 March 2016. It has been 11 days and i have called in over 3 times and spoken to over 5 people who keep telling me call back!!!! I am extremely disgusted and the phatetic service received from Telkom. The staff that work there are nothing but *********** or lazy. I have personally emailed the regional manager Micheal Motaung for assistance but it seems he is just the same- no response for 2 weeks. Somebody at Telkom please wake up from your deep sleep and call me to resolve this porting problem that is taking over 2 weeks to be resolved.