FT
Fidel T

1 reviews | Active since Jun 2016

18 Jun 2018, 11:16

TELKOM JUST DON'T GIVE A DAMN

I app**** for a NEW Cellphone deal and I'm already billed for it 7 days ago (Weekends included), but I have since not received any communication concerning delivery of my phone. Comparing Telkom to an Amazon or TakeaLot situation, I've ordered 3 items from Amazon being delivered from USA and it has only taken them 2 days to communicate with me, ship the product and now I'm waiting for delivery this week. Basically less than 8 days. I've also ordered 3 items last month from Cape Town that arrived 3 days later and I'm very impressed with their timely efforts to satisfy their customers.

IN OTHER NEWS via our very own Telkom, I'm disappointed in what is supposed to be a Local supplier in Gauteng who fails to impress a client ALSO residing in Gauteng just a couple of kilometres away. Maybe I should just cancel the deal and look elsewhere from MTN or VODACOM, or even iStore for heaven's sake. Telkom never seems to care about customer service or our complaints anyway.

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