Telkom Just doesnt care

<p>I reported that I was having issues with my speed on my uncapped LTE product. I used to get 50mb/s all the time on speed tests. Recently my speed has dropped to around 20mb/s and most of the time I am getting 6mb/s</p> <p>I reported this on 16/09/2016. They called and promised to arrange a time to come see whats happening. To this day I am waiting for a technician. As I work, I cannot be home during the week. They promised to arrange for a Saturday, yet I have received no feedback. They took the debit order happily on the 1/10/16 yet nothing has been resolved. Please sort this out immediately. I want someone to come by me this saturday the 15/10/16 and resolve this issue. Also please refund me from the 16/09/2016 till the date this has been sorted as you have not been providing the service you promised</p>