1 reviews | Active since Aug 2012
Telkom just doesn't give a damn about service
I have logged numerous calls at Telkom for an accounts query and no one bothers getting back to me. I have logged several complaints on Twitter and still I got ignored. <br> <br> This complaint will also not get resolved but I want the rising competition to see how Telkom is treating their customers.
Thank you for your post.
As per our telephonic conversation,please be advised that your query has been sent to our billing team to review your account.
Your reference number: SM173686
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation,please be advised that your query has been sent to our billing team to review your account.
Your reference number: SM173686
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Good day Telkom
I have forgotten about my post.
Thank you for resolving the billing issue but your legal dept has never been updated and therefore I didn't settle this amount yet.
Your legal dept is requesting a payment of R2500 and my total outstanding to Telkom is R670.
Why do I need to pay your legal representation R1830?
Please resolve this issue so we can settle the billing issue?
Regards Juan
Good day Telkom
I have forgotten about my post.
Thank you for resolving the billing issue but your legal dept has never been updated and therefore I didn't settle this amount yet.
Your legal dept is requesting a payment of R2500 and my total outstanding to Telkom is R670.
Why do I need to pay your legal representation R1830?
Please resolve this issue so we can settle the billing issue?
Regards Juan