Telkom just doesn't come to light

We have logged an order to move our line to our new offices in JULY.<br> At the new offices, there are no lines. So they send out a planner to assess the situation.<br> Luckily, there is is a line in the area, we can be connected. <br> However, it is a 4MB ADSL and we app**** for a 10MB.<br> <br> it has been FOUR(!!) months and yet again we have NOTHING.<br> They even gave us a date when things will be happening: 10 November, yes, that has come and gone.<br> <br> I am appalled by your service. One would think you would give preference to business, but alas...<br>