Telkom just doesn't care

I have already posted a complaint on the 15th October after my ADSL had been down for two weeks. After a week Telkom restored my line which worked for 3 days and then went down again. I have constantly been calling, tweeting, writing to Telkom and all I get is promises and apologies. So it's almost 6 weeks that my ADSL has been down. <br> <br> It appears that Telkom has become a dysfunctional organization that is unable to service and honor its contractual obligations to its clients. <br> <br> I would also like to know how their behavior and business practice is in contravention of the consumer protection act and wonder if collectively anything can be done to bring Telkom to book and compel them deliver on their promises. <br> <br>