Telkom just does not care.

I app**** to open an account on our company name for two Telkom Mobile contracts on the 16th of August. I was told the application would take three working days to be processed. Today is working day number four, I went back to the shop where I completed the application, only to be told that the application was "misdirected" and "in the wrong queue", so it will take another three working days.

I clearly got upset as I have already submitted notice to cancel the landlines which these two contracts will replace. I told the lady how this delay will negatively influence our business, and there must be something we can do???

With a very poor 'I don't really care' attitude, she informed me that it's not her fault. So I left the shop VERY unsatisfied, no idea who to contact. Well IT'S SOMEONE'S FAULT, And now it's MY problem.