EO
Elmarie O
1 reviews | Active since Mar 2009
06 Mar 2016, 22:58
TELKOM JUST CAN'T GET IT RIGHT!!! PATHETIC!
I RELOCATED FROM PTA TO CT.....MY TELKOM TEL, ADS LINE ....IN FACT ALL WITH TELKOM WAS SUPPOSED TO BE CANCELLED! MY SERVICE WAS ALL STOPPED ON THE 5TH OF FEB 2016...AFTER AT LEAST 6 PHONE CALLS AND ONLY 1 COMPETENT CONSULTANT...I AM STILL BEING CHARGED A SOFT CAP FEES ETC!!!! I DON'T HAVE TELKOM LINE....I WAS REWARDED THE CREDIT I WAS FIGHTING FOR AFTER 6 PHONE CALLS....AND HOLDING ON FOREVER...BUT JUST GOT CHARGED AGAIN!!!!1 TELKOM WHAT MUST DO TO GET IT RECTIFIED AND SORTED???I AM SOOOO FED UP!!!! HOW I OWE YOU ZERO!!!!
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Telkom's replyOfficial
06 Mar 2016, 23:12Hello elle01,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM209427
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM209427
Regards
Telkom Social Media Team
Telkom's reply06 Mar 2016, 23:12
Official
Hello elle01,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM209427
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is SM209427
Regards
Telkom Social Media Team