Telkom=Joke

<p>I upgraded my contract at the N1 city branch...with that i asked specific questions regarding the coverage of the Smart Broad Band package.(Multi Sim) i was informed that this is a all network package. I do live in Malmesbury having to drive through all the time cause you cant speak to anyone at the store. Even the call centre told me this it was a all network package.</p> <p> </p> <p>On Sunday i went in the store to pick up the routers.NOBOBY in that store knows anything,do Telkom actually send their agents on training?besides the knowledge they had no basic manners.I was there for 2 hours just to link sim cards.</p> <p>I cant believe the level of basic manners, consultants eating chicken and chewing while they talking to you. Having conversations which is non business related while sitting with a customer. Flirting with each other,going on breaks constantly. Dancing while assisting you. It is seriously a joke.</p> <p>By all means if you have knowledge on your products maybe you can still try that kinda **** but considering nobody knows anything, and i myself knew more then what they did</p> <p>I have never really received any good service from telkom but i think this was this last, i am returning the devices and cancelling the contract and i will never do business again</p>