Telkom January Uncapped Deal and Intermittent service

<p>Took up the January Telkom Uncapped deal. In the promotion it stated you will get a router and a range extender for signing a 24 month contract. Received the router. No range extender and on query get told to go to your nearest telkom store...And telkom store refers you back to Telkom online sales. So you get cheated out of a range extender....not the end of the world.</p> <p> </p> <p>Current recurring issue since upgrade to 10mb adsl(Only lines available to our suburb) is downtime, intermittent service and slow speeds. The fastest my line has been able to do so far was 8.2mb down and 0.75 up...and this was only one day. Mostly getting 4mb or 2mb download not even 0.4mb up... So buy a promotion to get the fastest ADSL...No not working. Why call it 10mb if the line cannot handle it? Have a Netgear router which I purchased from Telkom 2 years ago when they advissed me that the router was the issue on speed.(Then I was on 4mb line) The status of the router connection down is never even close to 8....the line connects at different speeds everytime the connection drops.(From 2, 4, 5, 8, and one 10) Mostly unhappy with the speed and restart the router. Getting nowhere with support resyncing and resetting ports. New router does not work properly with the bad line and syncing issues so still on my old router. Please advise if it even worth having this 10mb line in our suburb...as the lines will take years to be upgraded.</p> <p> </p>