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Yagendra N

1 reviews | Active since Dec 2013

22 Jun 2020, 18:32

TELKOM, I've had enough of you!

For years we have been having issues with Telkom, if the speed on our ADSL was not anywhere close to what it should be, we were billed for two accounts (Still being billed for two accounts).

But when we decided to switch to LTE, we thought it will all end, and there may be hope. I was so wrong, In Mid May, we switched to Telkom's Uncapped LTE, within l week and a half, our device was delivered. We ran speed tests, and got no less that 9MBPS. Joy at last, so we thought!

Before signing up, I emailed the consultant that I was dealing with, asking about the Fair Usage Policy, I have in writing that there is no FUP. I spoke to her over the phone, and again she confirmed that there is no FUP, and that it was REMOVED!!! The advert that she sent me also had no mention of FUP, so ********ly, i beloved her.

I later get an SMS from Telkom welcoming me and here is a link to the T&Cs, blah blah blah.

When I clicked in, here's not some thing about a 150 Gigs @ 10mbps, then 50 gigs @ 4mbps, and there after 2mbps for everything else.

This is not what I signed up for and at R899 a month. For half of that I could have gone to another service provider that would have given me the same service.

When running a speed test, I currently get nothing more than a download speed of 0.29 mbps. Telkom, come take your **** back, I don't want it! Don't you dare touch my money at the end of the month, because i will reverse that transaction!!!

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