Telkom Issue

Hi, this is the 3rd time that I am writing to you. Every time you just reply by saying "Sorry for the inconvenience & you speed up the process". What happens after, NOTHING!!!!. Nobody phones. I sorted out the issue on my own. I have even rep**** to your reply but still nobody comes back to me. From now I will resolve the issue myself without your help because there is No!!! help from your side. Thanks for nothing.