Telkom ISP via vumatel 53 days problem not solved.

<p>I give up.<br />I refuse to pay.<br />20mb/2mb line. Running at 5mb/0.5mb. 25% of capacity.</p> <p> </p> <p>Been 53 days. I've talked to over 20 people. They fixed my line for 1 day and then broke it again. Nobody helps, always the same thing. "we will esculate your problem." I spoke to the IT department, I spoke to project managers, I spoke to god knows who else. <br /><br />R850 bills instead of R800 They claim its because of VAT. But then my bill should of been R912. Nevermind that I was told the package price would be the final and complete price inclusive of VAT.<br />I've told them before I refuse to pay the full amount for the service they are not delivering. They are now charging me interest on my account. To be fair thats normal, but I'm not going to pay for a service that isn't deliver nor interest on said service. Nevermind all of the time and money I had to spend jus to ATTEMPT to fix the problem.<br /><br />Chances are I won't be able to say what has happened to me as they will most likely just cut the internet that I need for my work. I'll find alternative ways.<br /><br />Telkom doesn't care. Those that do care are incapable of helping, those that are capable of helping either don't care or just give up before they can't solve your problem.<br /><br />Only enlist with telkom if you expect to never have issues. Those issues will never get solved.</p>