EL
Eduard L
1 reviews | Active since Feb 2013
15 Oct 2015, 18:07
Telkom is wiping their buts with us
I moved away from telkom to axxess cause of bad service but wow here we are again AXXESS logged a call 212btk021015 and telkom closed the call on the 11 of October without any updates I phoned AXXESS again they reopened the call and telkom fixed the problem it lasted one day now my snr is back under 6 again and telkom refuses to give me a escalation number I spoke to Grace at 5:55pm on the 15-10-2015<br> <br> please help me to get my adsl service back up and running
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Telkom's replyOfficial
15 Oct 2015, 18:39Hello eduardla,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157160.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157160.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Oct 2015, 18:39
Official
Hello eduardla,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157160.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM157160.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media