Telkom is very *********** part 2!

<p>After telkom deactivated my contract withought informing me i wrote to hello petter and got a call from them offering to riestate my account if i pay R755.20, i then made the payment of R755.20 on 31/08/2016 with my banking app and got confirmation that the issue is resolved ref: ********** 0. </p> <p>i then continued to make my monthly payment of R659.00 manually on 27/09/2016 to ref: ********** 59 account no: ********** 397 as i wasnt advised otherwise and to my suprise telkom tries to debit R1285.34 on 25/10/2016, it may be that my paymernt ref has changed as my payments seem to be missalocated.</p> <p> </p> <p> I called the call centre to try and find out what was going on but was greeted by a very rude, unhelpful and inexperienced Bongkosi ngkabinde who asked me if i would like to rate his call even before i finish explaining my query implying that he wants to end the call, when i told him that i havn't yet recieved service he proceeded to ask me "what is service you"? </p> <p>well done Telkom you guys have managed to go beyond terrible! </p> <p>MSISDN: ********** 5749 </p> <p>My ID no. ********** 547085</p>