Telkom is utterly useless!!

I have been trying to transfer my line to my new premises for 5 weeks already. I've phoned the call centre countless times, been to the shop countless times, sent e-mails and even attempted to hold the technician hostage to get this sorted out. And still nothing!

I am losing business because anyone who calls the landline will be met with a prerecorded message that the number does not exist. What kind of impression does that make on a new customer?

Every person we speak to at Telkom gives us a different excuse about why this isn't done yet and no one can seem to get this right. We can't even get our number redirected.

Can someone please tell me where the head office so that I can go to the person in charge and shake him/her up a little bit.? Maybe take out some of my frustration on them and see how they like it.

I can't wait for someone to compete with Telkom so that they can finally get their act together, this is beyond ridiculous!!!