AM
Aneila M

1 reviews | Active since Feb 2017

20 Apr 2017, 22:40

TELKOM IS USLESS

<p>i was convinced by a very petulant telkom salesman to install a 40 meg Fibre line at my home. I have never had the joy of experiencing the lightening speed that he SO bragged about.A level of conversation with the people at the call centre is painful and pathetic.their comphrension is ZERO.i have been endlessly trying to resolve this issue with them ,but to date I have not spoken to anyone as I am being put through from department to department</p> <p>and eventually being cut off. The mere thought of having to communicate with telkom grates my liver. </p>

0
Replies (2)
Telkom
Telkom's reply21 Apr 2017, 07:14
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your affected telephone number for our team to assist.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply24 Apr 2017, 09:43
Official

Hi,

we have not received an email with the affected service number. Would you please send us a Private Message with the service number for us to assist.

Regards
Garreth
Telkom Social Media Team

Best regards,