WM
Walter M

1 reviews | Active since Oct 2019

08 Oct 2019, 13:42

Telkom is useless,Sipho Maseko, Sello Moloko,Tsholo Molefe help customers with all these issues

Iam totally angry and disappointed with Telkom.On the 12th May 2018 I app**** for Fibre for my house and no services were provided in my house.In Dec 2018 i went to Telkom Woodlands Boulevard to check when the installation will be done in my house only to be informed that i owe Telkom 12k for Internet whilst it was never installed.On the 7th of January 2019,i called 10210 and was given case reference ***6. I want to rent a house and need to change towns and has realised that now Telkom has blacklisted me and my credit rating is now affected as a result of this and my life is on hold.Today marks 10 months with this query not fixed and on the 19th of September i called 10210 and was given a new case number ***6 and my life is still messed up. Is Sipho Maseko aware of this terrible customer service,As a CEO is this how you envisage a prosperous organisation.These reviews as a CEO should give you insight of how useless your organisation is.There is no difference between Telkom and any Government Department. Mr Althon Beukes (Chief Information Officer) Mr Jonas Bogoshi (Chief Executive Officer: BCX) Mr Deon Fredericks (Chief Investment Officer) Ms Melody Lekota (Chief Human Resources Officer) Mr Lesiba Maloba (Chief Executive Officer: Gyro) Mr Jan Moganwa (Chief Officer: Business Markets) Mr Alphonzo Samuels (Chief Executive Officer: Openserve) Mr Lunga Siyo (Chief Executive Officer: TRUDON) Mr Serame Taukobong (Chief Executive Officer: Consumer/CMO)

This management team are you aware what your customers go through or you not worried about your customers feedback. Do a survey and have the decency to run the business and earn your bonuses.

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