Telkom is useless!!! Worst telecommunication network ever!

I have a problem with my bill. I have spoken to the consultant at Woodlands but it does not get resolved. She promised that she will resolve the issue and sort it out with accounts department. Last week they cut the lines after she promised they will not do it. Then I paid it yesterday morning at 5h00. I phoned the call centre twice and both ladies in accounts is very rude and have a dont care attitude. The payments was even send to reconnections after they said they dont pick it up. This was the time send this morning: Your message To: Reconnections National Subject: Payment Sent: Thursday, May 05, 2016 8:57:15 AM (UTC+02:00) Harare, Pretoria was read on Thursday, May 05, 2016 9:25:08 AM (UTC+02:00) Harare, Pretoria. Still no response from a useless telecommunications network. Telkom if you read this message and care my account number is: ***