NB
Nardus B

1 reviews | Active since Jun 2016

05 Jun 2016, 07:12

Telkom is useless with their customer service

<p>I had or let me say still have a portable "telkom mobile wi-fi" (huawei E5220s-2) on contract with you the contract expired in January 2016, I canceled the contract in December already to be sure that it DOES not carry on because i installed a ADSL line at my house so i DO NOT need a portable anymore but telkom thinks they can just deduct money from my Acc every month coz i still show on their record for a contract acc. Im so ****ed off with telkom its not even true its been 6 months now that you guys decuct the contract amount from my bank acc as a debit order i kept myself in but i mean 6 *F* months that is pefetic to say the least... I'll rather cancel my ADSL wi-fi data with you aswell than sit with this bull *S* any longer one good thing you did is to make the ADSL month to month contract.</p> <p> </p> <p>I will never recommend telkom to any of my family or friends the worst customer experience ever!!!!!</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2016, 04:30
Official

Good day Nardusbotes

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.