Telkom is useless I appleade on the 2 October 2019 for the Fiber/WIFI upgrade. On the 21 of October they just cut my 4 Mbs line and delete my account from their system leaving me with no internet no Fiber\WIFI router that was order nothing at all numero

Telkom is useless I appleade on the 2 October 2019 for the Fiber/WIFI upgrade.

On the 21 of October they just cut my 4 Mbs line and delete my account from their system leaving me with no internet no Fiber\WIFI router that was order nothing at all numerous calls are logged ***8,***,***5 and up to date no response from Telkom no feedback nothing. You call them and all the say is your accounts is restored and our IT department is looking in at your account synchronizing problem.

Firstly, way delete my account if the rest of the upgrade is not in plaice, secondly warn people before upgrading the system, Yes, we now we did order it but we still need to now. So, all I can say is South Africa we are n BIG **** if this is how a telecommunications company is going to work.

So now I am looking for some one how can assist me with this problem, its seems that there is no one how now’s how it is supposed to work no process or any way of work instructions .

We are now on week 3 and still no service. So Telkom dont even ask me to recommend any family or friend. I escalated this now a week ago and still nothing . you phone Telkom and their is no update on the call or any info relevant to the problem of the call