Telkom is useless helping their customers

Hi

This will be my 3rd review with them. I have been sitting with Telkom internet in Trichardt area that is connecting and disconnecting every 5min for 3 weeks and now going into my 5th weeksbasically with no signal. So at this moment I have been sitting with no internet and a service that I am paying(R857 contract) for that I'm not getting. I went to the Telkom store yesterday and no one could help me, and funny thing they know about the outage in Trichardt. Why is their no technicians doing something? why doesn't Telkom deal with the problem?

I want assistant that i can cancel my telkom contract with no extra cost? for I am going into my second month with no service that I am paying for. I am being ****** for paying R857 for no internet or service, its already expensive for me cause no option for fibre in the area yet.

I see on the cancelation for Telkom you have to give 30day notice, pay your bill end month and then extra bill when you get to 60 days? What the hell is the 60th day for? Please I need assistance , so can get away from telkom for they gave no choice and no service for about almost 5 weeks now, and taking my paid money.