TELKOM IS USELESS!!!!

I opened a contract with Telkom on the 23rd of December 2019 and they said my Telkom prepaid number would be ported after the Christmas weekend as the staff required to do the porting were on leave.

It is now almost a full month later and the number hasn’t been ported yet!

I am paying for something I cannot use as the number is not my own and it would cause confusion for my business contacts.

I have repeatedly been in contact with the store sales agent and they keep telling me it’s an internal error that is being attended to and that I must “do her a favor and please use the contract SIM card as it is”.

What the hell is that?! I NEED TO HAVE MY NUMBER PORTED AS IT WAS SOLD TO ME SO I CAN USE THE CONTRACT I AM PAYING FOR!!!!!!