1 reviews | Active since Dec 2015
Telkom is useless and pathetic - handing people over when they are in the fault!!!!!!!
I don't believe Telkom is worthy of even one star, but sadly this is what has to be selected. I've been trying to cancel my services since 6 Sept '19, almost TWO years down the line, and till now still nothing has been done about my complaints and list of references I have been giving to them. I have to phone every single month and every time I get promised that this time it'll be sorted. Since my last Hello Peter complaint beginning of 2020 I've been handed over to 6 six different lawyers or debt collectors and even sending them all the reference numbers and communications I had with Telkom has made no difference. Another company just takes over the account after a few weeks. Every time I phoned I was given a different reference number and got told that it'll take another 30 days to be sorted. To yet again be to told the cancellation was cancelled internally and to get another month added to my profile. I was a loyal client for years when everybody else left and now I understand why everyone else left, or struggles to get rid of you. You're quick to sign up new clients or sell more products but when it comes to providing those services you sold us you can't deliver. And believe me I have made notes of all the excuses I have been given for all the reference numbers I have been collecting since Sept '19. I had enough now!!!!!!!!!!!!
