Telkom is useless

Telkom is the worst service provider I have ever. I ordered a phone on 30 September 2022 and was informed my order has been approved, today I called just to follow up and was informed my order has now been canceled with no explanation why. The lady was very rude and unprofessional. I called back again and the gentleman assisted me he said the order is not canceled. I got different feedback from 3 people like they are not working at the same company and they do not even know what they are doing. People should refrain from doing business with telkom they are very unprofessional and have no structure.