Telkom is useless!

<p>I app**** for a fibre line on 19 June 2017. I spent nearly an hour on the phone trying to get a consultant. I placed my order, but when I phoned back later (another hour on the phone) she never logged my order and the order needed to be logged from the beginning. I was assured that the line would be installed within 5-30 days and that i would be contacted soon. It has been 29 days and I have received no communications. When I track my order it still says they are checking for available stock - it has not changed for the past 29 days. I have communicated with Lebo via your Facebook page, and was promised that she would follow up. You have now wasted 29 days in which I could have found an alternative option through a better service provider. You had no problem accepting my deposit but when it came to service delivery you blatantly ignore your customers. I have not even received a call from the technician to make an appointment for the installation, it is clear that your promise to instal my line by tomorrow will not be met!!! I expected Telkom to take their time, but exceeding 30 days with abolutely NO COMMUNICATION is just pathetic. </p> <p> </p> <p>DO NOT USE ANY TELKOM SERVICE UNDER ANY CIRCUMSTANCES!</p> <p> </p>