Telkom is useless
<p>So for over 2 months my internet has been slow yet i must still pay for for 4meg line. Now i get told its due to my line being suspended..Yet they cant see why as nothing is owed. But will be fixed in a hour. Now my internet is completely off. Accounts department sais everything is active and working. Technical department sais its suspended...So in a circle i go.. i need this fixed as im completely over how the customer must always pay yet we never see results...</p>
Good day Tyron,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Tyron,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Please let them call the account holder on *** and explain how they plan to compensate us for 2months 4meg payments we made but did not have? Due to error on your side not ours. If i didnt pick up on the error it would still be affecting us. Thank you
Please let them call the account holder on *** and explain how they plan to compensate us for 2months 4meg payments we made but did not have? Due to error on your side not ours. If i didnt pick up on the error it would still be affecting us. Thank you