Telkom is USELESS

<p>We reported our landline last week Tuesday. Immediately we recieved an sms with a reference number 118CTZ30517. A little later another sms to say it was in the hands of the technician and they would endeavour to fix it in 2 days. It is now a week!! I go on line to chat to an agent, who is more than likely some or other robot. Kept asking me the same questions and I kept typing like a manic only to end the converstaion with... seeing as I am not reponding she will end the conversation. So much for "precious" who was at the other end! She did preciously nothing for me. I am sick and tired of the type of service we the public have to put up with .... with state owned enterprises. They have the monopoly, and we just have to be satisfied with BAD service. Our money is good enough but we are just totally disprespected. This is NOT on Telkom........ look after us, we are after all your bread and butter!!!</p>