1 reviews | Active since Mar 2009
TELKOM IS USELESS!!!!!!!!!!!!
<p>Telkom optic fibre, you are useless with your billing. I signed up for a 100gb R699 pm contract 6 months ago. Who ever loaded our contract on the Telkom system loaded the billing wrong and we are over charged every month on this contract. When we complained the first time, they credited the over charge, but kept on charging us too much on the account. Despite numerous phone call and complaints, and FALSE promises we are still over charged. Last month I complained on Hello Peter and was promised hte problem will be solved and this month I get my bill, and we are STILL over charged, and no credits are passed for the previous month's overcharege. TELKOM< you let me down. I WANT TO CANCEL THIS CONTRACT NOW. I have done ENOUGH to try fix this problem, and I will NOT accept ANY cancellation charges as it is due to Tlekom'\s inefficiencies that I am now fed up with this problem. Let the cancellations department phone me to cancel this stupid contract. THis is the last straw!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom still no contact? You have now suspended our internet, but has not resolved the problem> Please afford me the courtesy to SPEAK TO ME and SOLVE MY PROBLEM!!!!
Telkom still no contact? You have now suspended our internet, but has not resolved the problem> Please afford me the courtesy to SPEAK TO ME and SOLVE MY PROBLEM!!!!
