TELKOM IS USELESS

A TELKOM TECHNICIAN IS RESPONSIBLE FOR THE FAULT BUT NO ONE WILL TAKE RESPONSIBILITY AND FIX IT! I HAVE REPORTED THE FAULT TWICE NOW AND BOTH TIMES I GET A MESSAGE THAT SAYS THE LINE HAS BEEN TESTED AND FOUND TO BE FREE OF DEFECTS.... BUT THE PHONE STILL DOESN'T WORK?! I AM SO TIRED OF TELKOM AND THEIR EXCUSES LIKE THAT THEY ARE SHORT STAFFED AND THE TECHNICIANS ARE SICK. IT IS NOT THE CUSTOMERS PROBLEM! IF YOU DO NOT ENDEAVOUR TO RESOLVE THE PROBLEM WITHIN TWO DAYS YOU SHOULD NOT SUGGEST IT IN THE FIRST PLACE! <br> FIX THE PROBLEM CREATED BY YOUR OWN *********** TECHNICIANS!