CS
Chris S

1 reviews | Active since Apr 2015

23 Jun 2016, 07:24

Telkom is USELESS!!!!!!!!!!!!!!!!!!

<p>I have had my landline for about 10 months now and in that time it has been out of order for about 6 of those months !</p> <p>I log a call it takes 3 weeks for a Telkom technician to pitch when he says he will and when he wants to no one is at home !!! They fix the line and 2 days afterwards it is burst again , and this has been a problem for months now . Low and behold month end comes and they want their money !! Obviously with my Landline not wokring my Mobile Data has not made it through the month and I replenished it with 2 Gigs data at 21:00 last night , and browsed the net til about 12 am. This morning I wake up to a message that says I am out of bundle and that my Night surfer Data has also been used up as well as the 600mb I had left on my contract. How is this possible then the lady at Telkom advises me that I must have used it even though I went to bed at 12:00 ? 11 gigs worth of data ? Ya right !!! </p>

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Replies (1)
Telkom
Telkom's reply24 Jun 2016, 07:59
Official

Hello Chrisvs84

Please be advised that we have sent you a email and await your response to assist further.

Regards
Noleen
Telkom Social Media Team.

Best regards,