TELKOM IS USELESS

TELKOM IS USELESS and I don't even want to rate them 1 star. Payment for our account was made by the husband's employer in the wrong account number. We were owing R2 000 and the money paid on the "wrong" account amounts to R8 000. Every time we phone Telkom, another useless person tells us that our problem is resolved. We even received an SMS to tell us that our problem is now resolved. What a joke. The problem is there is nothing to laugh about - they handed this account over to NuDebt and we are now blacklisted. We also received a new account today now showing that we owe them R2 580,49. I suppose there is no way that the credit will ever be refunded to us. The Telkom line was suspended but is now reconnected, although we supposedly owe them money (according to Telkom)!!!